performance improvement tools
The initial response should be between 300 and 350 words
- Show how an organization you are familiar with could be improved using concepts from this Week’s readings in Berman.
- Be specific in describing ways these tools might be applied in your organization.
REFERENCES:
Performance and Productivity in Public and Nonprofit Organizations
Chapter 5, “The Quality Paradigm†(pp. 86-107)
Chapter 9, “Rethinking the Organization†(pp. 163-183)
Chapter 10, “Oldies but Goodies†(pp. 184-203)
Berman, E. M. (2006).